Privacy policy

Your privacy is important to us. Fidenda Limited and its subsidiaries or affiliated companies hereinafter referred as ‘Fidenda,’ is committed to respect your privacy while using our website. This policy applies to information collected by us on our website.

The information we collect:

We do not collect personally identifiable information about you, unless you choose to fill out your information on this website. In general, you may browse our website without providing any personally identifiable information about yourself. We do automatically collect certain non-personally identifiable information when you visit our website such as the type of operating system, the type of browser you are using, your IP address in order to provide better usability.

How we normally use information about you

We use non-personally identifiable information to analyse site usage for us to improve our website.

We use personally identifiable information you provide solely to respond to your inquiry or to process an application form you have completed on our website or to respond to any legal process or as required by law in response to any court order, subpoena or a law enforcement agency or to take action against any illegal activity and to address any potential threat to the physical safety of a person.

We may share your personally identifiable information within Fidenda, our offices or with any of our subsidiaries, business partners, service vendors, authorized third-party agents, or contractors, located in any part of the world for the purposes of data processing, storage, or to provide a requested service or transaction, after ensuring that such entities are contractually bound by data privacy obligations. You expressly agree to such transfer.

Consent

You consent to Fidenda using such personally identifiable information as per this policy. Fidenda may, if you so choose, send direct mailers to you at the address given by you.

Right to opt out and withdrawal

Fidenda respects your privacy considerations and hence provides an option to you, to not provide the personally identifiable information or information sought to be collected. You can also withdraw your consent which was earlier given to Fidenda, and the same must be communicated to Fidenda in writing.

Authenticity

Fidenda shall not be responsible for the authenticity of the information and it is your duty to ensure that the information provided is authentic.

Cookies and other technologies

Our website uses cookies. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that website can remember who you are. By continuing to use our website, you are agreeing to our placing cookies on your computer in order to analyse the way you use our website. Please read our Cookie Policy carefully for more details about the information we collect when you use this site. If you do not wish to accept cookies in connection with your use of this website, you must stop using our site.

Links to third party websites

Our website may contain links to other sites including social media sites, whose information practices may be different from ours. You should read such third party’s websites privacy notices and Fidenda does not control those sites or their privacy practices. We do not endorse or make any representations about third-party websites.

Our commitment to security

Fidenda utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect. Fidenda takes reasonable steps to ensure that all dealings in personally identifiable information is processed fairly & lawfully after receiving consent of the information provider. Fidenda may retain your personally identifiable information as long as there is a business requirement, or if otherwise required under applicable laws.

Grievance Redressal

Any grievance or complaint, in relation to processing of information, should be sent to Fidenda in writing to following contact email ID. Grievance shall be redressed as expeditiously as possible.

The details of the Grievance Officer are as follows;

Name – Tristan Colgate
E-mail id- Tristan.Colgate@fidenda.com


Changes to this Policy

Please note that this policy may change from time to time. Please review the policy periodically for changes.