Privacy Policy
Last updated: 13/08/25
Summary
We respect your privacy and want to be clear about what we do with your information.
We do not collect personally identifiable information while you browse this website, unless you provide it to us at the point of contact.
We purposefully only collect the bare minimum of what we need to provide our services, keep things running smoothly, and improve our website. We never sell your details, and only use your information for the purpose to which you gave it to us.
1. Who we are
We are Fidenda Limited, registered in the UK at:
York House,
Fora,
221 Pentonville Road,
London,
N1 9UZ
Company number: [Company Number]
You can contact us by email at [email protected].
2. What information we collect
When you contact us via this website, we ask for your name, email address, and message, so that we can respond to your enquiry.
We use Google Analytics to collect and store anonymised traffic data from visitors to our website.
If you sign up to a newsletter, or to a job alert, we collect your name and email address so you can be added to a mailing list.
3. Where we store information
If you chose to contact us through the website, your enquiry is stored both on this website platform, and in our chosen CRM, HubSpot.
4. What do we use your data for
We use your data to provide services to you. If you data is used for marketing communications, you have the right to unsubscribe at any time.
5. Your rights and how to complain
If you wish to discuss how your data is being used or stored, in the first instance please contact us.
Our nominated data controller is Tristan Colgate, who can be contact via [email protected]. Under GDPR, you have the right to access any data we hold for you, to correct it, or to have it deleted.
You also have the right to complain to the UK Information Commissioner’s Office (ICO):
www.ico.org.uk
Tel: 0303 123 1113
6. Changes to this policy
If we change the contents of this policy, those changes will become effective the moment we publish them.
Cookies
What are cookies?
Cookies are small data files that are stored within your browser. Websites save cookies for various reasons, including tracking, performance, and functionality.
In accordance with UK GDPR, non essential cookies are off by default, and not saved until accepted.
What cookies do we use?
| Cookie | Category | Expiry | Description |
|---|---|---|---|
| cf_clearance | Strictly necessary | 1 year | This cookie is used by the CloudFlare service to identify trusted web traffic and override any security restrictions based on the visitor’s IP address. It is essential for supporting a website’s security features and in providing protection against malicious visitors. |
| CookieScriptConsent | Strictly necessary | 4 weeks 2 days | This cookie is used by Cookie-Script.com service to remember visitor cookie consent preferences. It is necessary for Cookie-Script.com cookie banner to work properly. |
| _ga | Performance | 1 year 1 month | This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. |
| _ga_TEGJ0NQKW2 | Performance | 1 year 1 month | This cookie is used by Google Analytics to persist session state. |